We operate within the following Chertsey postcode areas where we try and arrive at an emergency call-out within 1 hour of receiving your call. If you live in the Chertsey area within a postcode not shown on this list, don't worry, please give us a call and we will see if we can help you.
KT16 0 / KT16 6 / KT16 8 / KT16 9.
Hard Water Problems
Many towns in the county of Surrey have hard mains water, and Chertsey is no exception. The water hardness is typically around 250-350ppm. That means the mains water contains high levels of limestone and magnesium that it's picked up on its journey through the underground rocks. Limescale in the hot water pipes is a problem in Chertsey. It's caused by hard water. That means that your heating system will be working much less efficiently, which will cost you money.
This problem can be fixed by using water softeners. Total hardness is usually expressed in terms of calcium carbonate and is measured in milligrammes per litre (mg/l) or parts per million (ppm). The recognised classification scheme used by the water provider in this area is: 0-75 soft, 76-150 moderately hard, 151-300 hard, 300+ very hard.
The minerals in hard water are not your dishwasher’s friends. Over time, they can build up into deposits, just like limescale in a kettle, and reduce the effectiveness of your machine. Using dishwasher salt "softens" the water, which reduces the mineral level and helps stop those build-ups. This has the added effect of increasing the life of your dishwasher, keeping your pots, pans and plates perfect for longer.
In order to set the optimum level of dishwasher salt, you need to know exactly how hard your water is. Your machine’s user manual will have a guide that shows you how to adjust the salt setting accordingly - the level of salt needed in the machine is generally higher the harder the water. At 273 mg/l the water in Chertsey is hard.
Contact us for further information.
Why call PlumbFix?
We are a family business that truly appreciates our customers, and you can rest assured that we will get the job done right and within the budget and timeframe. We are a member of Surrey Trading Standards ‘Buy with Confidence’ Scheme. 95% of our calls are completed within the hour. We operate a routine and 24hr emergency service 365 days a year, whenever needed. We also supply free quotations and advice.
Plumbfix are available for all your plumbing, drainage and central heating needs in your home, shop or office. We have grown into one of the most well-known businesses in the Chertsey area. We work for private residential customers, landlords and property management companies providing an honest, fast and efficient service. As a family-run business, we are focussed on providing customer service and experienced workmanship.
Plumbfix carries out a complete range of plumbing and heating work for private residential customers around Chertsey. We are clean, tidy and respectful of people's property while we work. We know we are in your home and we aim to get our job done in the quickest possible time, efficiently and without fuss. Our plumbing and heating teams will happily come out to fix a dripping tap, unblock a loo, install a washing machine or repressurise a boiler. No job is too big or too small!
Affinity Water operate a Customer Zone on their website where you can find an easy to view summary of all things water related in your area including:
- Current incidents
- Planned works
- Water Quality reports
The Customer Zone can be found at www.affinitywater.co.uk
What our Chertsey customers say?
Job Completed - Rodding and clearing blocked drain. (Average score 9.75/10)
“Ordered Plumbfix! In remotely as I'm 250 miles from house. Kept up-to-date by phone. Very thorough information. Neighbours impressed when I checked with tidiness and courtesy, to them as well as me on phone.”
Customer in Chertsey - 28 December 2017
Job Completed - Mending toilet cisterns x2. (Average score 10/10)
“Pip was very friendly, thorough, knowledgable and happy to answer any questions. Quick and tidy job and very engaging with our three year old who followed him around the house. Would definitely use again/recommend.”
Customer in Chertsey - 30 June 2016
Job Completed - Complete re-plumb ground floor, new rad installation. (Average score 10/10)
“Pip was brilliant overall and could not recommend him enough. He dug out all of our old copper piping from the screed and laid new plastic, high-quality pipes to the entire ground floor. He also installed a brand new radiator in the lounge for us. Quality of work was brilliant, very friendly gent and was also great to our dog! Thanks again.”
Customer in Chertsey - 1 March 2016
Job Completed - Fixed toilet and pipework leak. (Average score 10/10)
“We moved into our new house and the next morning we found a leak coming through the kitchen ceiling from the bathroom. I called Pip who came round within the hour and fixed the leak from the toilet and also an additional leak we found. We were really impressed with Pip and have asked him to quote for additional work we need doing. We have no hesitation in recommending.”
Customer in Chertsey - 17 June 2016
Job Completed - Fixed toilet. (Average score 10/10)
“Efficient, polite, work charged as quoted and completed quickly. No hesitation in recommending.”
Customer in Chertsey - 30 December 2015
Job Completed - Replaced the faulty shower cartridge and calibrated the temperature. (Average score 10/10)
Very pleased and I would recommend this company.
Mr Matt Cussans based in Chertsey, 25 June 2015
Job Completed - Problem with Toilet (Average score 9.5/10)
The toilet had slipped on the wall, and was leaking to the flat below. Replaced the flush valve and refit the toilet. Very knowledgeable and professional.
Mrs Ramla Ali based in Chertsey, 5 June 2015
Job Completed - Unblocked kitchen sink waste (Average score 10/10)
Left in working order and advice given about what to use in the future to try to clear a similar problem in the future and how to prevent blockages too.
Mrs H based in Chertsey
Job Completed - Drain clearance (Average score 10/10)
We contacted Pip through email in the morning and received a call-back shortly after. He explained that he had a fixed fee for the clearance and we booked him in. Pip was showing up only an hour after we called and not only fixed the issue but also checked the rest of the plumbing for us, all at the agreed fee. We can recommend him for anyone needing a qualified plumber and will definitely use him for any future plumbing needs! Thanks!
Mr Lars Torngren based in Chertsey